Terms and Conditions
Last updated: November 28, 2025
These Terms and Conditions constitute a legally binding agreement between you and Helix Orbit. By accessing our website, engaging our services, or interacting with our content, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with any part of these Terms and Conditions, you must immediately cease using our website and services. These terms supplement and work in conjunction with our Terms of Service and Privacy Policy.
1. Agreement and Acceptance
Binding Nature
By accessing or using any part of our website or services, you enter into a legally binding contract with Helix Orbit. This agreement takes effect immediately upon your first use of our services and continues as long as you access or use any part of our website or engage with our offerings.
Capacity to Contract
You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
Electronic Communications
By using our services, you consent to receive communications from us electronically. We may communicate with you by email or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
2. User Obligations and Conduct
As a user of our services, you agree to comply with all applicable laws and regulations and accept the following obligations:
Legal Compliance
- Comply with all applicable local, national, and international laws
- Adhere to industry regulations and standards
- Respect data protection and privacy regulations
Prohibited Conduct
- Engage in fraudulent or deceptive practices
- Interfere with or disrupt our services or servers
- Attempt unauthorized access to our systems
Data Accuracy
- Provide accurate and complete information
- Update information as circumstances change
- Verify the accuracy of submitted data
Indemnification
- Indemnify us against third-party claims
- Cover damages from your terms violations
- Defend against legal actions arising from your use
3. Disclaimers and Warranties
Service Disclaimers
Our services are provided on an "as is" and "as available" basis without any warranties or guarantees of any kind, whether express or implied. We expressly disclaim all warranties, including but not limited to:
- Implied warranties of merchantability or fitness for a particular purpose
- Warranties regarding accuracy, completeness, or reliability of content
- Guarantees of uninterrupted, timely, or error-free service
- Warranties that defects will be corrected or that services are virus-free
Results Disclaimer
We make no guarantees regarding specific outcomes or results from our services. Marketing outcomes depend on numerous factors beyond our control, including market conditions, implementation quality, and organizational commitment. Any examples, case studies, or testimonials do not guarantee similar results for your organization.
4. Limitation of Liability
Exclusion of Damages
To the maximum extent permitted by applicable law, Helix Orbit, its directors, employees, partners, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to:
- • Loss of profits or revenue
- • Loss of data or information
- • Business interruption
- • Loss of goodwill or reputation
- • Cost of substitute services
- • Personal injury or property damage
- • Third-party claims
- • Any other commercial damages or losses
Cap on Liability
In no event shall our total aggregate liability to you for all claims arising from or related to these terms or our services exceed the greater of (a) the amount you have paid us in the twelve months preceding the claim, or (b) €100 EUR. This limitation applies regardless of the theory of liability, whether based on warranty, contract, statute, tort, or any other legal theory.
5. Force Majeure
Helix Orbit shall not be liable for any failure or delay in performing its obligations under these terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to:
- Acts of God, natural disasters, or severe weather
- War, terrorism, civil unrest, or government action
- Epidemics, pandemics, or public health emergencies
- Internet service provider failures or telecommunications outages
- Power failures or equipment malfunctions
- Labor disputes, strikes, or industrial action
In such events, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as soon as practicable.
6. Governing Law and Jurisdiction
Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Italy, excluding its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms.
Jurisdiction and Venue
You irrevocably agree that the courts of Milano, Italy shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms or their subject matter. You waive any objection to proceedings in such courts on the grounds of venue or inconvenient forum.
Dispute Resolution
Before initiating any legal proceedings, you agree to first attempt to resolve any dispute through good faith negotiations with us. If informal resolution is unsuccessful within 30 days, either party may proceed with formal legal action in accordance with the jurisdiction provisions above.
7. Severability and Waiver
Severability
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.
No Waiver
Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. No waiver of any provision shall be deemed a further or continuing waiver of that provision or any other provision, and any waiver must be in writing and signed by an authorized representative.
8. Entire Agreement and Modifications
These Terms and Conditions, together with our Privacy Policy and Terms of Service, constitute the entire agreement between you and Helix Orbit concerning your use of our website and services. These terms supersede all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with an updated "Last updated" date. Material changes may be communicated through additional means such as email notification. Your continued use of our services following any modifications constitutes your acceptance of the revised terms.
9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
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