Privacy Policy
Last updated: November 28, 2025
At Helix Orbit, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or engage with our services. We are committed to transparency and protecting your data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
Personal Information You Provide
When you interact with our website or contact us, we may collect personal information that you voluntarily provide, including:
- Name and contact details (email address, phone number)
- Organization name and professional information
- Messages and inquiries submitted through contact forms
- Any other information you choose to share with us
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- Browser type, device information, and operating system
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website and search terms used to find our site
- Date and time of visits and interactions
Analytics and Tracking Data
We use analytics tools to understand how visitors interact with our website. This helps us improve user experience and website functionality. The data collected includes:
- Website usage statistics and performance metrics
- User behavior patterns and interaction data
- Conversion tracking and effectiveness measurements
- Marketing campaign performance indicators
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Responding to inquiries and communication requests
- Providing information about our services
- Processing and fulfilling service agreements
- Delivering requested resources or materials
Website Improvement
- Analyzing website performance and user behavior
- Improving website functionality and design
- Optimizing content based on user preferences
- Identifying and fixing technical issues
Marketing Communications
- Sending relevant updates and newsletters (with consent)
- Providing information about services you might find useful
- Measuring marketing campaign effectiveness
- Personalizing content and recommendations
Legal Compliance
- Complying with legal obligations and regulations
- Protecting against fraudulent or illegal activity
- Enforcing our terms and conditions
- Responding to legal requests and proceedings
Legal Basis for Processing
Under the GDPR and other applicable privacy laws, we process your personal data based on the following legal grounds:
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Consent: When you provide explicit consent for specific purposes, such as receiving marketing communications or using certain cookies
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Contractual Necessity: When processing is necessary to fulfill a contract with you or take steps at your request before entering a contract
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Legitimate Interests: When we have a legitimate business interest, such as improving our services, conducting analytics, or protecting against fraud
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Legal Obligation: When processing is required to comply with legal obligations, such as tax or regulatory requirements
How We Share Your Information
We do not sell your personal information to third parties. However, we may share your data in the following limited circumstances:
- Service Providers: We work with trusted third-party service providers who help us operate our website, conduct analytics, or provide services on our behalf. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information when required by law, in response to legal proceedings, or to protect our rights, property, or safety, or that of others.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
- With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Please note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on several factors, including:
- The nature and sensitivity of the data
- The purposes for which it was collected
- Legal, accounting, or regulatory requirements
- Whether you have requested deletion of your data
When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
Your Privacy Rights
Under applicable data protection laws, including the GDPR, you have the following rights regarding your personal information:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data under certain circumstances
Right to Restriction
Request limitation of how we process your data
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to processing based on legitimate interests or marketing
Right to Withdraw Consent
Withdraw consent for processing at any time
Right to Complain
Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.
Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal data, please contact us:
Contact FormChanges to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.